> For the complete documentation index, see [llms.txt](https://insystech-dlp.gitbook.io/doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://insystech-dlp.gitbook.io/doc/apis-and-reference/audio-transcription.md).

# Audio Transcription

Audio files are transcribed and redacted with Insystech DLP

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Currently available in private beta.  To request an invite please contact <support@insystechinc.com>&#x20;
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Insystech DLP's automatic content redaction feature automatically redacts sensitive personally identifiable information (PII) from audio files. **Audio files are transcribed into PDF Documents** with each identified instance of PII redacted in the transcript.&#x20;

Automatic content redaction enables you to easily review and share transcripts to improve the customer service experience, coach agents, and discover new business opportunities while protecting sensitive personal information.&#x20;

Personally Identifiable Information includes:

| PII Entity                                | Definition                                                                                                                                   |
| ----------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| Bank Account Number                       | A number that uniquely identifies a bank account.                                                                                            |
| Bank Routing Number                       | A number that identifies the location of a bank account.                                                                                     |
| Credit Card Number or Debit Card Number   | A value that uniquely defines a payment card issued by a bank.                                                                               |
| Credit Card or Debit Card CVV Code        | A 3 digit or 4 digit security code on each credit card.                                                                                      |
| Credit Card or Debit Card Expiration Date | The month and year a card expires.                                                                                                           |
| Debit Card PIN or Credit Card PIN         | A security code issued by a bank or credit union. This number is used for bank accounts and payment cards.                                   |
| Email address                             | The unique identifier of an email box where messages are delivered.                                                                          |
| US Mailing address                        | The U.S. mailing address of an individual.                                                                                                   |
| Name                                      | The first name and last name of a person.                                                                                                    |
| US phone number                           | A 10-digit phone number within the United States.                                                                                            |
| Social Security Number                    | A 9 digit number or the last 4 digits of that number. Issued to U.S. citizens, permanent residents, and temporary residents with employment. |

For a complete list detectors please see [Available Detectors](/doc/apis-and-reference/available-detectors.md)