> For the complete documentation index, see [llms.txt](https://insystech-dlp.gitbook.io/doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://insystech-dlp.gitbook.io/doc/apis-and-reference/audio-transcription.md). # Audio Transcription {% hint style="danger" %} Currently available in private beta. To request an invite please contact {% endhint %} Insystech DLP's automatic content redaction feature automatically redacts sensitive personally identifiable information (PII) from audio files. **Audio files are transcribed into PDF Documents** with each identified instance of PII redacted in the transcript. Automatic content redaction enables you to easily review and share transcripts to improve the customer service experience, coach agents, and discover new business opportunities while protecting sensitive personal information. Personally Identifiable Information includes: | PII Entity | Definition | | ----------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- | | Bank Account Number | A number that uniquely identifies a bank account. | | Bank Routing Number | A number that identifies the location of a bank account. | | Credit Card Number or Debit Card Number | A value that uniquely defines a payment card issued by a bank. | | Credit Card or Debit Card CVV Code | A 3 digit or 4 digit security code on each credit card. | | Credit Card or Debit Card Expiration Date | The month and year a card expires. | | Debit Card PIN or Credit Card PIN | A security code issued by a bank or credit union. This number is used for bank accounts and payment cards. | | Email address | The unique identifier of an email box where messages are delivered. | | US Mailing address | The U.S. mailing address of an individual. | | Name | The first name and last name of a person. | | US phone number | A 10-digit phone number within the United States. | | Social Security Number | A 9 digit number or the last 4 digits of that number. Issued to U.S. citizens, permanent residents, and temporary residents with employment. | For a complete list detectors please see [Available Detectors](/doc/apis-and-reference/available-detectors.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://insystech-dlp.gitbook.io/doc/apis-and-reference/audio-transcription.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.